Alternative dispute resolution
In the event of a dispute, the consumer may resort to an alternative consumer dispute resolution entity.
Network of arbitration centers:
| Name of the center | Contact |
|---|---|
| CNIACC - National Center for Information and Arbitration of Consumer Disputes | 213 847 484 |
| CIAB - Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Tribunal) | 253 617 604 |
| CACCVA – Consumer Conflict Arbitration Center of the Ave Valley/Arbitration Court | 253 422 410 |
| CICAP – Consumer Arbitration Court | 225 508 349 |
| CACCL – Lisbon Consumer Dispute Arbitration Center | 218 807 030 |
| CIMAAL – Algarve Consumer Arbitration Center | 289 823 135 |
More information is available on the Consumer Portal: www.consumidor.pt